The BM Travel Damage Waiver removes all responsibility of the customer from damages to the rental motorbike. We will pay all damages to the bike during the rental duration.
The BM Travel Damage Waiver covers all damages to the Motorbike resulting from a crash.
1. Go to a mechanic shop.
2. Call BM Travel Support for translation.
3. Keep the receipt. This will be refunded upon return of the motorbike.
Note: To use the BM Travel Damage Waiver please inform us of any damages to the motorbike in advance to [email protected] (include as many pictures as possible).
We don’t mind clients crashing our motorbikes, but giving us time to order parts is vitally important for our logistics. The damage Waiver will be void if the client fails to notify us of part damage before return.
The Damage Waiver is non-refundable.
⊗ 3rd party damages
⊗ Personal injury
⊗ Loss/theft
⊗ Loss of blue card / blue card package we give clients
⊗ Loss of spare parts such as clutch plates and inner-tubes
⊗ The use of clutch plates or innertubes. Please see here for information on clutch plate damage and our position.
⊗ Damages through flooding, fire damage, vandalism
⊗ Transport of motorbike to a Tigit office
⊗ Flat tires and oil change
⊗ Luggage racks
⊗ Damages are caused by animals such as monkeys destroying the motorbike:
We will honor the damage waiver if the motorbike is returned to BM Travel. If the bike is lost / not returned the motorbike is considered “stolen” and the client owes the value of the stolen motorbike.
We will give you back the security deposit after checking the bike.
BM Travel will not sell or rent any motorbike that we think won’t survive a journey without a breakdown. To see our list of models, please go to our travel page.vietnam motorbike tours
BM Travel Motorbikes has a guarantee to refund any maintenance costs that occurred throughout the journey. (this excludes oil changes and flat tires).
To have the motorbike covered from crashes, please read the BM Travel Motorbikes Damage Waiver.
The customer must change the oil every 1500km and provide evidence of a motorbike receipt or photo of having an oil change.
Customers must use genuine Honda/Yamaha/Suzuki stores and phone us before any maintenance. We must understand the situation and be allowed to speak with the mechanic before any work.
Crashes – this is the customer’s responsibility. See the damage waiver.
Flat tires/replacing tires – We have experience judging the age of a tire and replacing old tires that we feel are not fit for another journey. If a customer points out that a tire is not suitable, we will gladly replace it before the motorbike begins a journey.
We do not cover customers listening to random Vietnamese people claiming everything on the motorbike is broken.
Crashes are subjective – we try and judge this on what we feel a future customer can potentially complain about. We try and take a relaxed approach to crashes – and if a customer does not trust our report, we are happy to use 3rd party Official Brand Company receipts.
BM Travel will deduct the damage report from the deposit. Unlike traditional car rentals, we do not charge for the time the motorbike is not operational.
On most models, each piece of bodywork is worth around $10. No customer driving a locally supported motorbike has experienced a crash more significant than $250 of damage. Motorbikes are always fixable in Vietnam.
Notes: We cover Electronic without crashes or damages, Wheelie - Stoppie - Burnout.
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Well-experienced tour guides and helpful staff, with the support of Ford Ranger Wildtrak 4x4.
A huge variety of beautifully maintained ATVs, Dirt Bikes, and Scooters for your ultimate riding experience.
Over 100 safe and scenic routes, customizable itineraries to experience Vietnam in the most special way.
Eat and sleep in the best locations. We’ll take you closer to this beautiful S-shaped, without skimping.
We guarantee to deliver the best motorbike tours price and services with equivalent quality.
99% satisfied customers on TripAdvisor from over the world. Check now.
OWNER - FOUNDER
Binh Phi is the proud owner and founder of the Vietnam Motorbike Tours. With a great passion for travel, Binh soon set the goal to become a tour guide so that he had the chance to travel all over Vietnam for free and introduce his beautiful country to international friends. He then realized that though Vietnam had so many things to offer to tourists - from gorgeous landscapes, excellent cuisine to unique cultures and hospitable people, most travel agencies hadn’t yet tapped the full potentials of Vietnam’s tourism and been able to offer a truly authentic and diverse travel experience to international tourists...
VIETNAM MOTORBIKE TOURS
We are enthusiastic, multilingual, and well-experienced Vietnamese people having an endless passion for motorbikes and taking adventures. We have been organizing off-road and cross-border Vietnam motorbike tours for 10 years now and we know how to bring the most stunning experiences for each customer. Our goal has always been the same: to give our customers the chance to experience Vietnam in a special and unusual way. Therefore, all of our motorbike tours are designed to stay away from mass tourism, help you understand deeply the cultures, be closer to local people, and on top of that, gain the best Vietnam motorcycle touring experiences that you will never forget!
Contact
Address: 3/7/36 Duy Tan Street, Cau Giay District, Ha Noi City
Mobile: +84 976 024 986
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